AncestryHealth

AncestryHealth sells and processes DNA kits to help people understand their genetics related to their health, wellness and origins. The AncestryHealth fulfillment team is responsible for a set of systems that track everything related to the health product including:  DNA kit location, kit processing, revenue streams and external vendors.

the challenge

The fulfillment tracking software was difficult for anyone to use outside of engineering.

the solution

Establish a design language unique to fulfillment. Leverage common interaction patterns and labels that cross-functional teams can understand.

my role

Senior Product Designer

original screens

After the intial walk-through of the software I did a quick analysis of the current state and identified areas of improvement that required little effort. This provided the fulfillment team with small improvements that could be implemented quickly.

The next step was to design a couple of key screens with some of the more complex interactions including an alert selector component.

final screens